Chapter 489 – Contractors’ Responsibilities (Laws & Rules)*
Instructor: Don Cesarone, Jr., Commercial Pool Contractor
1 hour/1 CE/L&R; .1 IACET CEU
CILB #0608525

A review of the Florida Statutes Chapter 489 regarding penalties for contractors who misrepresent as a licensed contractor. State and local licensing are discussed. How to avoid disciplinary action which may cause a contractor to lose license and be unable to work in the State of Florida.

Learning Objectives:

Upon successful completion of this course, participants will be able to:

• Identify the structure and scope of Florida Statutes Chapter 489, Rule 61-G4, and Chapter 455.
• Classify the types of swimming pool/spa licenses and differentiate their scopes of work.
• Explain the legal responsibilities of licensed contractors and qualifying agents.
• Describe the functions of the Department of Business and Professional Regulation (DBPR) and the Construction Industry Licensing Board (CILB).
• Recognize violations of contractor responsibilities and summarize the associated penalties.
• Interpret the provisions of Rule 61G4-12.011 regarding Pool and Spa Electrical work.
• Demonstrate knowledge of license maintenance requirements, including continuing education, insurance, and financial compliance.

FBC Advanced Module: ANSI-15 & ANSI-7 Flow Requirements & TDH Regulations for Pools/Spas including the 2025 updates!*
Instructor: Don Cesarone, Jr., Certified Pool Contractor
2 hours/2 CE:/ADV & GEN
CILB Course #0610378

FPSA dba FSPA CILB/ECLB Providership #0000917

Defines the differences in requirements, concept and specific goals between ANSI-15 design standard and the ANSI-7 conformance standard. Illustrates the real energy savings to consumers and the marketing benefits for builders resulting from compliance with ANSI-15. Discussion and illustration of how to calculate Total Dynamic Head (TDH) and determine system flow for compliance of each standard, methods of affirming compliance of each standard with your building official, and the methods of verifying flow to assure compliance with ANSI-7 Suction Entrapment Avoidance Standard. The FBC 2023 updates in requirements are included in this presentation.

Workplace Safety*
Instructor: Dori Gallagher, Compliance Specialist
1.5 hours/1.5 CE/WPS; .15 IACET CEU’s
CILB #0007803 

Review of safe chemical handling, chemical hazards and protections. Discussion on chemical labeling, reading labels and identifying chemical hazards. Course provides an in-depth study of Safety Data Sheets (SDS) as it relates to chemical safety of the end user. OSHA requirements are addressed as well as other safety issues to protect the consumer as well as employees.

Learning Objectives:

Upon successful completion of this course, participants will be able to:

• Use mindfulness to identify unsafe conditions and develop a safety plan.
• Identify OSHA protocols related to chemical hazards and the use of PPE.
• Locate Safety Data Sheet information in relation to hazardous material and identify the correct posting requirement for hazardous material location.
• Identify safety practices in storing, transporting and cleaning/handling of hazardous materials.

Worker’s Compensation*
Instructor: Jenny D’Ugard, Human Resources Director
1.5 hours/1.5 CE/WC; .15 IACET CEU
CILB #0007812 

Presentation of the government requirements related to the safety and welfare of contractors, sub-contractors, service professionals and their employees. A review of liability, claims and specific programs are addressed to protect owners and their employees.

Learning Objectives:

Upon successful completion of this course, participants will be able to:

• Explain the history and purpose of Worker’s Compensation Laws.
• Identify the protective rights of Worker’s Compensation for Employers.
• Calculate the potential premium cost associated with Worker’s Compensation Insurance based on company size and coverage parameters.
• Explain workplace programs that employers can implement to reduce premium costs and accidents.
• Identify what qualifies as an “injury” and explain the process to protect workers injured.

Chemicals and Automatic Sanitizing Devices
Instructor: Sean Assam, National Accounts and Training Manager
2 hours/2 CE/GEN; .2 CEUs IACET
CILB #0008937

Review the types of sanitizers used in pools and spas in commercial and residential settings, how they are distributed (dispensers/feeders), and/or manufactured (chlorine generators), and monitored or controlled (ORP, pH, and Saturation), including redundant systems. Discuss potential problems prior to install, troubleshooting existing systems, and how to resolve. Open discussion is encouraged.

Learning Objectives:

Upon successful completion of this course, participants will be able to:

• Identify the role and importance of pool chemicals.
• Describe the types of sanitizers, oxidizers, and pH adjusters.
• Explain manual vs. automated chemical delivery systems.
• Discuss the chemistry of chlorine and its dependency on pH.
• Compare ozone, UV, and ionizer systems.
• Explain chlorine generation through electrolysis.
• Interpret ORP and pH controller readings and system responses.
• Apply safety and handling procedures for chemical systems.

Sales & Marketing – “Stop Guessing…”
Instructor: Laura Castanza, Director of Education
1 hour/1 CE/BP; .1 IACET CEU
CILB #0007816

Stop guessing and start understanding what drives the buying habits of today’s home pool owners. Gain insights from the field and discover upcoming market trends. This session will identify the training, selling and marketing opportunities your business is missing out on and the habits of today’s successful pool professionals.

Learning Objectives:

Upon successful completion of this course, participants will be able to:

• Identify current and upcoming pool market trends from industry reports.
• Discuss the bestselling incentives for their customer base.
• Apply ready-to-use takeaways from real-life case studies to future business practices.
• Recognize the products, services and solutions that today are home pool owner values.

Swimming Pool Electrical Safety*
Instructor: Laura Castanza, Director of Education
2 hours/2CE/PEC; .2 IACET CEUs
CILB #0612754

An overview to Swimming Pool and Electrical Safety: Discuss how to reference the (2017) 6th edition of Florida Building Code; Identify Scope of Work for Electrical, RP, CPC (Residential and Commercial), and Specialty Licensed Contractors; Discuss Permitting and Inspections.

Learning Objectives:

Upon successful completion of this course, participants will be able to:

• Identify applicable Florida Building Code and NEC safety requirements for pool electrical systems.
• Define bonding and grounding and describe differences and implementation.
• Recognize required clearances, equipment classifications, and safety test protocols.
• Perform inspections and maintenance procedures including Lockout/Tagout.
• Apply practical safety and compliance practices in real-world pool electrical scenarios.

Collections and How to Achieve Results
Instructor: Allison Baker
2 hours/2 CE/BP; .2 IACET CEU’s
CILB #0007823

A comprehensive review of customer contracts & expectations, construction lien law & NTO’s, bond & check agreements, claims court, business resources, and more!

Learning Objectives:

Upon successful completion of this course, participants will be able to:

• Identify common reasons for delayed payments and debtor behaviors that impact collections
• Demonstrate effective communication techniques for initiating and following up on payment requests
• Apply negotiation strategies to create and manage realistic payment plans
• Analyze debtor responses to determine the appropriate escalation path
• Outline common legal considerations and escalation procedures in debt collection

High Impact Decision Making
Instructor: Laura Castanza, Director of Education
1 Hour/1 CE/BP; .1 IACET CEU
CILB #0609070

Identify steps to reduce risks and maximize results when making business decisions.

Various methods to select the correct business decision(s) will be discussed.

Learning Objectives:

Upon completion of this course, participants will be able to:

• Identify how decision-making processes impact profitability and risk in business.
• Describe the characteristics of high-impact decisions and their influence on organizational outcomes.
• Evaluate individual and group decision-making styles, including the use of collaborative models.
• Apply a seven-step systematic decision-making framework.
• Utilize critical tools such as SWOT analysis, decision matrices, and the Six Thinking Hats model.
• Examine current challenges and ethical considerations in the decision-making process.